We mediate at face to face meetings, or by webcam.
Webcam mediation allows the three people involved (you, the mediator, and your ex) to be in different places – you can do it from your home. You can use a laptop, phone or tablet. We tend to use Zoom and we will email you the link for the Zoom meeting. When the meeting is due to start, you click on the link. The meeting will run in your web browser so you don’t need to download any software or create an account – just click on the link and follow the instructions. If you use your phone you may be asked if you want to download Zoom but all this takes is a few clicks, and then the meeting opens automatically with minimum hassle. We find this easier than (for example) Skype which requires you to have the programme installed and to create an account.
The golden rules for webcam mediation are:
- Please make sure your internet connection is strong enough. If not then you need to be somewhere where it will be strong enough – sorry!
- Make sure you are alone, that no one else is in the room and that no one will enter during the mediation.
- No one records the mediation.
As usual, the mediator is a neutral person, here to help you and your ex talk things through in a balanced way, to try and reach an agreement. We tend to deal with either arrangements for children, and/or financial matters.
If you have any questions please email firstname.lastname@example.org.